Partnering with people, brands and agencies to discover opportunity and turn ambition into real world action.
I am Bastian
An award-winning, creative brand and business strategist and human-centred design practitioner.
I believe in the power of empathy, reason and creativity to design bright futures for people and brands.
You can find me where brand and business strategy intersect with customer experience, innovation and culture.
Some of the challenges clients come to me with
What's our brief to
I believe in
to design bright futures for people and brands.
To understand the human experience and peoples current and desired emotions and actions.
To draw the right conclusions from deep analysis and human insight to drive better decision making.
To design the human experience by translating empathy and reason into new solutions.
A SIMPLE PROCESS,
NOT A SIMPLE ANSWER.
the human experience*
the human experience
*what people feel, see, say, do
Walk your brand talk.
Together, we turn your brand ambition into real experiences, innovation and cultural change.
MY SERVICES INCLUDE
Strategy is the game plan for a better future.
Creating growth opportunities through human centred strategies and brand definition.
Brand definition and narrative
Lean business model design
Value proposition design
Brand portfolio optimisation
Human centred marketing transformation
A brand is what a
Turning game plans into meaningful experiences for customers
Branded customer experience playbooks
Product and service experience mapping
Brand innovation design
Employee experience and engagement
Transforming brand behaviour
Culture eats strategy
Defining the right environment and cultural traits to give your
Strategy and culture mapping
Human operating system design
Bespoke rituals and methodology design
Meeting and process productivity hacking
Collaboration mindfulness and mindset training
If you want creativity, give people enough time to play.
Facilitating groups to go beyond their imagination through creative collaboration.
Creative workshops to solve strategy, vision, values, ideas or team challenges
Online and offline facilitation
Design & systems thinking workshops
Creative facilitation for management and team events
For more than 15 years I have been working at the intersection of brand and customer experience, innovation and culture.
In my most recent role, I was Head of Human Centred Marketing at Deutsche Bank, where I was responsible for building up a Human Centred Design Team - with the goal of supporting the organisation in its transformation into a truly brand and customer centric company.
Before joining Deutsche Bank, I spent five years as Regional Director and Head of Strategy at Superunion in Germany - one of the most creative international brand consulting firms, with clients such as Vodafone, Airbus, Aston Martin, BBC, Arte, Deloitte, Edding and Fritz Kola.
Prior to that, I worked at o2/Telefónica in Germany, where I was responsible for brand and communication strategy.
Check out my full work experience here.
Not only have you made Marketing more human-centred, but you have set out with us to give us a future as people, as employees and as a brand. You have created growth in us and
CMO & CXO,
What others say about me.
Bastian is not only highly experienced in branding and brand strategy he is also a design thinker and future oriented professional. His social skills, team leading competence and calm but distinctive managing style is impressive.